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Title Assistant (Riverside, CA) 42485 [#TRG]

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Date: Mar 12, 2018

Location: Riverside, CA, US

Company: Realogy Services Group LLC

Job Responsibilities: 

To use a team approach to effectively assist the Title Officer manage the title file from the opening process through the successful closing. Respond to incoming requests/inquiries from internal and external customers.  To accurately input the information into i-Closings that is given to the unit by the customer.  Take ownership of issues/problems arising from the title file.  Process supplements in a timely manner in which is determined by department guidelines.  Ensure the accuracy of all abstracted documents.  Accurately take instructions from Escrow for recording, abstracting documents, demands, and verifying Lenders Instructions to close the title file.  Ensure that all money that is required to close the file has been received by payoff, and that there is enough money to close the title file.  To make sure that the title file records in a timely manner based on the customer’s requirements.  Open all mail and give Title Officer their mail, copy any mail that needs to be abstracted.( I.e. demands, documents).  To accurately close out the title file in the i-Closings system upon confirmation.  Fax or e-mail confirmation to customers upon receipt of final confirmation from the Hall Of Records. Maintain good relations with internal and external customers via e-mail/phone communication with prompt response.  Be responsive to all customer inquiries in a professional and proactive manner.  Build effective internal and external relationships with Escrow, Title, and Sales through the delivery of truly remarkable service.


Job Requirements: 

  • High School Diploma, GED or equivalent work experience. 
  • Minimum 3 years of customer service experience in title industry or 1 year minimum experience on a title unit. 
  • Must be able to operate various office equipment such as copier, fax machine, printer. Working knowledge of Microsoft Excel and Word.  
  • Excellent verbal/written skills along with strong interpersonal skills are required.
  • Ability to deliver superior customer service required. 
  • Must have high level of organization and strong attention to detail. 
  • Must have ability to consistently meet deadlines, demonstrate strong follow through, and to follow departmental procedures.  
  • i-Closings system knowledge a plus. 


Title Resource Group, LLC a subsidiary of Realogy Holdings Corp, is committed to providing equal employment opportunity (“EEO”) and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity or gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status or any other characteristic protected under applicable laws and regulations.  Under the Americans with Disabilities Act and other applicable laws Title Resource Group will provide reasonable accommodation to disabled applicants upon request during the application process to ensure equal opportunities to be considered for employment.

Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles

Job Segment: Equity, Administrative Assistant, Finance, Administrative

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