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Date: Aug 13, 2017

Location: Indianapolis, IN, US

Company: Realogy Services Group LLC

Requisition 42272
Realogy Franchise Group LLC

Century 21 Real Estate LLC ( is the franchisor of the world’s largest residential real estate franchise sales organization, providing comprehensive training and marketing support for the CENTURY 21 System. The System is comprised of approximately 7,400 independently owned and operated franchised broker offices in 78 countries and territories worldwide with more than 110,000 sales professionals. Century 21 Real Estate LLC is a subsidiary of Realogy Holdings Corp. (NYSE: RLGY), a global leader in real estate franchising and provider of real estate brokerage, relocation and settlement services.


The Senior Trainer role participates in the content review and delivery of programs that support the vision and strategy of the CENTURY 21 brand and REALOGY Corporation Learning Center of Excellence, “Growth Academy.”


The Senior Trainer is an accomplished trainer who brings a wealth of knowledge and best practices from being a real estate practitioner as well as past-experience training and developing Broker-Owners, Sales Managers and Sales Associates.  Delivery will be accomplished both in the virtual classroom as well as the live classroom. 


The ideal candidate is located within reasonable travel distance from an international airport and has the capacity to travel 10-15 days out of the month for live, in-person training events.  They will also have a proven track record of delivering webinars and online courses virtually.



Duties, Responsibilities & Functional Competencies

  • Serve as subject matter expert in different areas of real estate sales and management.
  • Excellent interpersonal, presentations skills which generate interest in franchising/affiliating with the Century 21 Real Estate brand (domestic and international prospects).
  • Group facilitation and classroom leadership.
  • Generate student participation and engagement and have survey feedback reflect.
  • Learn established CENTURY 21 course and webinar training content for online and in-person delivery to affiliate network.
  • Competency working with Microsoft Office Suite (PowerPoint, Excel, Word) for creating and editing training slide decks, facilitator guides and student manuals.
  • Assist students with goal setting and business planning initiatives in addition to tracking and reporting results.
  • Design and craft one-off webinars based on the business strategy and use of the CENTURY 21 digital lead generation and marketing tools.
  • Use a variety of instructional techniques and formats to incorporate simulations, case studies, role plays, team exercises/discussions to drive optimal training and development outcomes and results.  Use platform delivery options like breakout rooms and forum discussions to engage participants.
  • Assist with promotion and communication of webinar and course initiatives (social media and email campaigns).
  • Ease in being able to stall, halt and redirect class conversation that is prolonging vs. advancing.
  • Support instructional design team in capturing sales best practices, providing guidance as needed for classroom delivery options and ideas.
  • Provide constructive feedback for improving course /webinars developed by the Learning Center of Excellence “Growth Academy.”
  • Maintain strategic alliances with industry and training organizations.
  • Stay up to date with industry updates, training standards, adult learning styles and preferences, as well as blended/social learning techniques. 
  • Successful delivery and classroom management which results in survey scores of 90% or higher.  Provide recommendations for training survey collection for improving delivery and development.
  • Anticipate, support and welcome continuous improvement to established training programs and platforms. Be ready to adapt and adjust to a new and changing corporate learning landscape.  Assume personal responsibility to see that necessary change is adopted and implemented.



  • Proven experience in delivering classroom training.
  • Real estate sales or management experience.
  • Strong organization, administrative and time management skills.
  • Ability to multi-task projects and training course delivery.
  • Familiarity with Learning Management Systems (LMS) functionality.
  • Build and maintain relationships with CENTURY 21® affiliate network.
  • Work effectively with different personality styles.
  • Proven track record in understanding and reaching real estate sales practitioners and how to deliver training to a diverse audience.
  • Demonstrates success in managing small and large classroom groups (both virtually and live).
  • Strong collaborative and influencing skills.
  • Strong communication skills:  written, verbal, presentation and engaging class delivery skills for all individuals at the enterprise level.
  • Proficiency in MS Word, Excel and PowerPoint
  • Ability to travel 10-15 days out of the month.



  • Undergraduate degree strongly preferred Advanced degree preferred.
  • Minimum of five year’s experience in teaching or training.
  • Experience in the real estate sales learning/training space.
  • Familiar with adult learning, instructional design and technology concepts
  • Experience planning and executing small and large (3,000+) training events) a plus.



Reporting Structure

  • The Senior Trainer Classroom Delivery reports directly to the Vice President of Learning, Century 21® Real Estate LLC; indirectly reports to the Senior Director Training Delivery.




EOE AA M/F/Vet/Disability



Nearest Major Market: Indianapolis

Job Segment: Real Estate, Marketing Communications, Communications, Learning, Pre-Sales, Sales, Marketing, Human Resources

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