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Lead Product Designer

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Date: Sep 9, 2017

Location: Emeryville, CA, US

Company: Realogy Services Group LLC



Requisition 44401

About ZapLabs LLC
ZapLabs ( is the innovation and technology hub for global real estate leader Realogy Holdings Corp. (NYSE: RLGY), and the driving force behind inventive technology for brokers and agents affiliated with Realogy’s world renowned real estate brands. ZapLabs delivers its highly effective consumer, sales associate and broker solutions in support of Realogy’s leading franchise brands and is positioned to expand the scope of its technology development efforts to encompass Realogy’s other business segments, including residential brokerage, relocation and settlement services. ZapLabs is headquartered in Emeryville, California.


Title: Lead Product Designer


At ZapLabs, we work to build and improve a platform that helps real estate professionals work effectively, and helps delight home buyers and sellers with an excellent experience. We do that by combining great technology with great people – and we’re looking for a Lead Product Designer to join our team.


What we’re looking for:

You’re a meticulous Product Designer, curious about why people do what they do, and you love delivering good user experiences. You have at least 6+ years of experience creating compelling products and user-centered design solutions. You’re constantly reading about UX design best practices and staying abreast of current trends. You combine your research-driven design process with a great sense of aesthetics. You try to understand what users do, not just what they say, and how to deliver a great feature for their true use case. You’re somewhat fanatical about pattern libraries, design systems and information architecture. You’re able to communicate and ardently defend good user experience design to all comers. You enjoy being part of a fast-paced, collaborative team and want to be an integral part of solving complex problems with simple, easy to use solutions.


What you’ll do:

You’ll join ZapLabs’s Product Design team, turning product ideas into great user experiences. In this role, you will help drive the design vision and strategy for our Zap platform, along with Design and Product leadership. You’ll also be responsible for leading and mentoring other designers across product teams. Working with Product Managers, you’ll translate product strategy and user requirements into full-fledged user experiences for the web and mobile – creating pixel-perfect mockups, user flow diagrams, and interactive prototypes to solve complex interactions. Lastly, you will regularly work with our Engineering teams to collaborate on turning mockups into features, working together to maintain a polished and scalable pattern library. You’ll be expected to use data, competitive research, and analytic rigor in designing our user experiences. Most importantly, you’ll embody a spirit of empathy for our users’ needs, learn constantly, and move fast.


Skills, accomplishments, & interests you should have:

-       6+ years experience designing for customer-facing websites or business web applications

-       Bachelor’s or Master’s degree in Design or related design field

-       Experience working and collaborating with diverse teams in a dynamic, rapid growth environment

-       Extensive experience designing user interactions, user flows, wireframes, hi-fidelity mocks, prototypes, and detailed design specifications

-       Experience designing mobile interfaces and/or designing mobile applications strongly preferred

-       Support design work using all available insights including customer feedback, quantitative data and site metrics, and usability findings

-       Expert knowledge user-centered design methods, exploration, storytelling as well as the latest UX best practices

-       Ability to handle multiple priorities on tight deadlines without compromising quality

-       Proven track record presenting to and influencing people, from other designers to senior executive management

-       Proficiency with Adobe Creative Cloud, Sketch, and prototyping tools (InVision, Keynote, etc)


Nice to haves:

-       Experience designing for enterprise SaaS, accessibility, mobile apps, responsive design, and analytics/big data visualization

-       Extensive LOTR or Star Wars knowledge and riddle-solving abilities (or similar traits)


To learn more about Realogy and the accomplishments of our brands, logon to

EOE AA M/F/Vet/Disability


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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