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Marketing/Listing Coordinator (Growing Team!)

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Date: Oct 13, 2017

Location: Concord, CA, US, 94520

Company: Realogy Services Group LLC

NRT LLC is the nation’s largest residential real estate brokerage firm. NRT owns and operates companies in more than 45 of the 100 largest metropolitan areas in the United States, with more than 720 offices, 45,000 independent sales associates and 4,700 employees. NRT is the subsidiary of Realogy that operates all company-owned real estate brokerage offices under Realogy’s Coldwell Banker®, Coldwell Banker Commercial®,  Sotheby’s International Realty®, and ZipRealty® brands, as well as powerful regional and local brands, The Corcoran Group® and Citi Habitats.



We are seeking a full-time Marketing/Listing Coordinator to support  the sales offices in Concord, CA the position is responsible for accurate and timely processing of listing packages.  Position requires the individual to act as a liaison between the sales associate and various vendor partners.  The Listing Concierge is responsible for ensuring timely and accurate processing of orders with a primary focus on exceptional customer service.  This is a full-time 40 hour per week position that is benefit eligible.


Essential Duties & Responsibilities include, but are not limited to the following.  Other duties may be assigned.

  • Answer agent questions about the program and ordering process, etc.
  • Provide assistance to sales associates to complete online order process for the Listing Concierge program. This would be through an ‘online chat” program or phone.
  • Review listing concierge orders and confirm the orders are completed correctly.
  • Request listing copy from agents after order has been placed.
  • Provide assistance to those sales associates who need to upload photos (estimated at 20% of orders)
  • Review proofs of all print items (flyers, brochures, just listed/sold and trifolds) and provide to agent for final approval.
  • Once print proofs are approved by agent, order the print items. Schedule sold into the future for “storage” until sold. Then order.
  • Upload unbranded virtual tour to MLS.
  • Make changes to print materials above based on requests from agents.
  • Follow up with sales associate to ensure e-blast has been proofed and sent when the listing is ready to go on the market.
  • Provide assistance to sales associate for mobile flyers through dot signal.
  • Create and complete Facebook demographically targeted boost for sales associates.
  • Create marketing overview for seller (with all links) and send to agent
  • Order previously proofed Just Sold cards when the listing has sold.
  • Send out satisfaction survey rating the program and assistance at the completion of each order (but before the sold card goes out).
  • Assist with scheduling studio production time



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 2-3 years or more of customer service and administrative experience
  • Prior real estate experience preferred
  • Excellent communication and interpersonal skills, ability to build strong professional relationships
  • Capable of working with a diverse group of individuals and personalities
  • Accuracy and a strong attention to detail
  • Demonstrated ability to work collaboratively
  • Ability to follow direction and utilize critical thinking and problem solving skills
  • Strong ability to multitask and effectively perform in a fast paced environment
  • Proficient in managing problems involving several variables
  • Ability to work under pressure within deadlines
  • Skilled in managing and prioritizing shifting responsibilities








NRT LLC, a subsidiary of Realogy Holdings Corp, is committed to providing equal employment opportunity (“EEO”) and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity or gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status or any other characteristic protected under applicable laws and regulations.  NRT, LLC will consider for employment qualified applicants with criminal histories consistent with the requirements of the FCO.  Under the Americans with Disabilities Act and other applicable laws Realogy will provide reasonable accommodation to disabled applicants upon request during the application process to ensure equal opportunities to be considered for employment.


NRT LLC will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance.


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Social Media, Administrative Assistant, Real Estate, Marketing, Administrative, Sales

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